Dedicated Account Management

Amplify your content

Looking for hands-on retailer engagement support to help source, upload and manage promotions and campaigns?
We’ll do the hard work for you.

The Norbit Platform has been designed to be completely self-service and manageable for our customers, however if you would like strategic, tactical and ongoing implementation support we also offer specialist account managers. We tailor our service to best support your business needs.

Support Services

We tailor our service to fit your needs. Work with us to ensure you are getting the most out of your app and leave the details to us. Our areas of expertise are: 

Campaign Recommendations
Provide recommendations on campaign concepts and ideas and implement these to increase app downloads, engagement and redemptions
Strategy Formulation
We’ll align your app’s marketing plan to your physical calendar of events. Never miss an opportunity to drive acquisition or reach new customers.
Retailer Engagement
Need tips and tricks to engage and onboard your retailers? We’ll work one-on-one to secure offers, support individual stores and increase revenue.
Content Creation
Monthly content creation – rewards, competitions, copywriting, edm content
App Artwork
Create associated app artwork and upload/schedule in-app content (including push notifications)
Inform Results
Inform retailers of results from offers they’ve run, recommend follow-on offers based on outcomes
Social and eDM Content
Assist with suggesting social and eDM content to align with app campaigns
Monthly Reports
Provide monthly reports about key app metrics/results and plan for the coming months
Montly WIP Catchup
Monthly WIP catch up (phone or face to face)
Case Study

Customer success stories

Our clients are getting the most out of our products.

QICs Win $4K in 4 Weeks
An innovative big-spend campaign created massive engagement with app users...
myHQ Rewards App Launch
Sydney-based home and life shopping centre, Home HQ officially launched...