Know your customers better
How well do you know your customers? Norbit helps you learn more.
Norbit provides you with real-time data of your customer’s behaviour, retailer performance and centre visitation in intiutive dashboards matched with the tools you need to keep customers coming back. Gain invaluable insights on reward redemption, campaign results, notification open rates and app activity. If analytics isn’t your bread and butter, you’ll appreciate our responsive graphs and automatically generated EOM reports.
Do more with your Norbit data
Use your Norbit database for business-wide decision making. Our software can integrate with various client relationship management tools and email marketing softwares. Tag your ‘app’ contacts as they are transferred to your CRM and watch your business insights become more comprehensive.
Customer success stories
Our clients are getting the most out of our products.
Everything that a customer does in the app is recorded. This includes biographical information – name, email, gender, date of birth, postcode, suburb, and profile picture (others can be added at request).
The app records where individuals have shopped, what deals/offers/prizes they have engaged with, and all activity in the app (including milestones reached, referrals, feedback, and sharing to social media).
It also captures which retailers are most shopped at, which offers were redeemed at each one and at what time.
Norbit allows you to view and build detailed user behaviour, and use this information to build customer segments. This allows you to offer the most personalised and relevant information and promotions to each, driving engagement and loyalty to your brand.
You can also use the data to show your stores what has been working, and show them specific campaign results for their store.
Download the data and upload it to your other marketing channels, including email marketing and social media advertising targets.
All data is yours. You can download all the data at anytime with the click of a button.
Yes, we only collect what’s needed for the app and provide many control setting for the users. They choose what to share and opt in to using the app. No financial data is required or kept on the system.
We utilise AWS hosting, which is PCI compliant and has the following ISO certifications:
AWS is also GDPR ready, read more here.