Better Data. Better Insights.
Reward Loyalty to your shopping centre with Norbit
Used by Mirvac, QIC, Frasers Property, LEDA, Fort Street and other leading shopping centres, Norbit’s branded loyalty apps build better relationships with retailers and better engagement with your customers. Quick, simple to setup and use, and completely contactless, we can help you re-establish loyalty to your centre. Reward visitation, purchase behaviours, and get more from your marketing campaigns with Norbit.
Smart marketers need smart software. Talk to us about Norbit today.Arrange a demo
Customer behaviour has changed. Has your strategy?
The COVID-19 pandemic has quickly shifted consumer behaviour. According to a recent McKinsey report 60% of shoppers have changed their shopping behaviour and when asked what will influence where they shop 48% named better prices/promotions as the most determining factor.
Personalisation will be key to drive foot traffic and convert this foot traffic to sales. The Norbit platform allows you to collect individual shopper data, personalise promotions, and send them directly to your customers phone.
Designed to match your brand and uploaded to your own app store accounts.
Collect specific user data
Demographic, biographic, when and where individual customers shop. You own the data.
Get Started right away
Have your app live and ready to launch as soon as we’re past social isolation measures.
Drive Traffic & Sales
Engaging both customers and retailers effectively will be critical to stabilise your assets.
We maintain the system and make sure it works as technology changes.
Simple and cost-effective monthly licence fees that work into your marketing budget.
Support your retailers with offers and reporting
More than ever, retailers are expecting a lot from Centre Management and Marketing to support them. Norbit allows you to engage with them regularly, and promote sales initiatives for their store and report back on the success of each campaign. Give your leasing team a competitive edge and support new retailers better than your competitors.
Fast and easy to implement
No POS integration required.
Send promotions directly to your customers phone.
Report back which customers have redeemed their offers.
Give retailers access to customers beyond their store databases
Is Customer Experience central to your strategy?
Norbit is a powerful platform to personalise shopping centre marketing. It keeps you engaged with, and learning about, your individual customers. The data collected enables you to segment and tailor marketing and sales promotions to each individual. While many other tools collect data, Norbit goes beyond and empowers you to actively use the collected information to drive targeted sales campaigns and continually build detailed customer profiles.
Put your brand in your customers’ hands
Reach your customers whenever you want to, wherever they are. Customers can interact with your centre, and view retail offers and centre competitions from anywhere. Send push notifications to your entire customer database, specific segments, or to an individual.