About Us
Customers at the heart. Technology at the core.
Our focus is on people first, using technology and data to influence and reward behaviour.
We challenge ourselves daily to design and implement digital interactions that enhance customer experience and provide the best insights for our clients to achieve the best results. We love what we do and love working with each other.
Leadership
Gerry Mezzina
With years of experience in sales and marketing, and a strong track record in retail, Gerry created Norbit in 2014 to support traditional retailers and influence people through the full customer journey.
He believes in technology with a purpose, not technology for technology’s sake, creating value for all users, from your brand, to your customers, and your stores.
Gerry loves seeing results for Norbit and our customers, and is always looking at ways to help those around him succeed.
Lavish Lalwani
Lavish is an experienced software engineer with natural talent for user experience. He has a strong passion and talent for crafting ideas into complete functional, effective and elegant products that users love using.
Lavish has worked in a wide variety industries and customer groups. As a result, he is very knowledgeable and skilled in quickly understanding their needs and being able to craft systems to persuade and convert them.
He has launched many successful digital products in the past, from content focused websites, web apps, mobile apps to his own startup.
Customer Success Team
Emma Wright
Emma works with our clients on marketing strategy, retailer engagement and ensures strategic campaigns are maximised through the use of the Norbit platform.
WIth experience working in Brisbane Airport Corporation Consumers Group, she was responsible for the planning and delivery of retail and parking consumer-facing content and gained broad experience in stakeholder relationship management, development and delivery of Retail and Business Partner Engagement Strategies and activation management.
Simon Way
Simon brings years of experience from hospitality, tourism, and destination marketing where he has worked in business development, sales and marketing, and account and property management.
He believes in truly understanding our clients, and working with them to offer solutions that work. A true people person, he invests his time in building long term relationships and ensuring our customers are cared for from first contact and throughout their partnership with Norbit.
Sinead Harte
Sinead brings to the table a flair and love for all things digital. With over six years of experience in retail and marketing environments, she is passionate about supporting and driving bricks and mortar as well as revolutionising campaigns through digital tools and software.
Her strong level of compassion in a stakeholder and customer engagement brings invaluable experience in supporting businesses of all sizes. She’s our content creation and production guru and will assist you with putting a flare to your campaigns.
Work with us
With our ever growing client base and drive to make Norbit the best shopping centre app, we’re always looking for great people to join our team. See openings to join us below.
Support Developer (node.js)
We’re on the lookout for a talented node.js developer with god-like debugging skills. Love fixing stuff? Loving solving problems? Love helping people? Get in touch now.
DevOps / Security Specialist
Norbit’s growing fast and we are in need of someone to scale it to the next level in terms of developer operations, infrastructure and security. This is a great opportunity to join a growing startup.
Test Engineer (node.js)
We’re looking for someone who loves breaking things. You should be a proficient node.js tester with skills in automated testing. A background in development is a big plus.