Month: March 2019
To keep online threats at bay shopping centres must get onboard with better data.
During one of the traditionally busiest periods for shopping centres, customers voted with their feet and moved their browsing online. With ever increasing competition from online spending (forecast to more than double to 12% of all retail sales by 2020) and reduced disposable income, the unprecedented decline in foot traffic in December was reasonably expected. … Continued
Mirvac joins Norbit with Village Rewards
Mirvac is the latest Shopping Centre group to move their strategy to continuous loyalty and rewards, with St Marys Village launching Village Rewards in late 2018. The program was instantly well received by retailers and the local community with hundreds of downloads on the day of launch, and continued new loyalty members joining each day. … Continued